Cookie Policy - Heat-Care UK
Email: customer.services@heatcare.co.uk
Call: 0800 041 8614
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    Email: customer.services@heatcare.co.uk
    Call: 0800 041 8614
    Property Managers
      • Boiler Installation
      • Boiler Cover
      • Inspections
      • Service & Repair
      • Help & Advice
        • FAQs
        • Boiler Fault Codes for Vaillant, Worcester Bosch, Ideal and more
      • About
        • Meet the Team
        • Careers
        • Franchise Opportunities
        • Accreditations
        • Finance Options
      • Contact
      Call for a quote: 0800 041 8614
      • Boiler Installation
      • Boiler Cover
      • Inspections
      • Service & Repair
      • Help & Advice
        • FAQs
        • Boiler Fault Codes for Vaillant, Worcester Bosch, Ideal and more
      • About
        • Meet the Team
        • Careers
        • Franchise Opportunities
        • Accreditations
        • Finance Options
      • Contact

       

       

       

       

       

       

       

      This Cookie Policy was last updated on May 22, 2023 and applies to citizens and legal permanent residents of the United Kingdom.

      1. Introduction

      Our website, https://heatcare.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

      2. What are cookies?

      A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

      3. What are scripts?

      A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

      4. What is a web beacon?

      A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

      5. Cookies

      5.1 Technical or functional cookies

      Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

      5.2 Statistics cookies

      We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

      5.3 Marketing/Tracking cookies

      Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

      6. Placed cookies

      WordPress

      Functional

      Usage

      We use WordPress for website development. Read more

      Sharing data

      This data is not shared with third parties.

      Functional

      Name
      wordpress_test_cookie
      Expiration
      session
      Function
      Read if cookies can be placed
      Name
      wp-settings-time-*
      Expiration
      1 year
      Function
      Store user preferences
      Name
      wordpress_logged_in_*
      Expiration
      persistent
      Function
      Store logged in users
      Name
      wp-settings-*
      Expiration
      persistent
      Function
      Store user preferences

      WooCommerce

      Functional

      Usage

      We use WooCommerce for webshop management. Read more

      Sharing data

      This data is not shared with third parties.

      Functional

      Name
      wc_cart_hash_*
      Expiration
      session
      Function
      Store items in shopping cart
      Name
      wc_fragments_*
      Expiration
      persistent
      Function
      Name
      woocommerce_items_in_cart
      Expiration
      session
      Function
      Store items in shopping cart
      Name
      woocommerce_cart_hash
      Expiration
      1 day
      Function
      Store items in shopping cart
      Name
      wp_woocommerce_session_*
      Expiration
      session
      Function
      Store performed actions on the website
      Name
      wc_cart_created
      Expiration
      session
      Function
      Store performed actions on the website

      Elementor

      Statistics (anonymous)

      Usage

      We use Elementor for content creation. Read more

      Sharing data

      This data is not shared with third parties.

      Statistics (anonymous)

      Name
      elementor
      Expiration
      persistent
      Function
      Store performed actions on the website

      Google Analytics

      Statistics

      Usage

      We use Google Analytics for website statistics. Read more

      Sharing data

      For more information, please read the Google Analytics Privacy Statement.

      Statistics

      Name
      _ga
      Expiration
      2 years
      Function
      Store and count pageviews
      Name
      _ga_*
      Expiration
      1 year
      Function
      Store and count pageviews

      Slider Revolution

      Purpose pending investigation

      Usage

      We use Slider Revolution for website design. Read more

      Sharing data

      This data is not shared with third parties.

      Purpose pending investigation

      Name
      rs6_overview_pagination
      Expiration
      Function

      Complianz

      Functional

      Usage

      We use Complianz for cookie consent management. Read more

      Sharing data

      This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

      Functional

      Name
      cmplz_consented_services
      Expiration
      365 days
      Function
      Store cookie consent preferences
      Name
      cmplz_policy_id
      Expiration
      365 days
      Function
      Store accepted cookie policy ID
      Name
      cmplz_marketing
      Expiration
      365 days
      Function
      Store cookie consent preferences
      Name
      cmplz_statistics
      Expiration
      365 days
      Function
      Store cookie consent preferences
      Name
      cmplz_preferences
      Expiration
      365 days
      Function
      Store cookie consent preferences
      Name
      cmplz_functional
      Expiration
      365 days
      Function
      Store cookie consent preferences
      Name
      cmplz_banner-status
      Expiration
      365 days
      Function
      Store if the cookie banner has been dismissed

      Google Fonts

      Marketing/Tracking

      Usage

      We use Google Fonts for display of webfonts. Read more

      Sharing data

      For more information, please read the Google Fonts Privacy Statement.

      Marketing/Tracking

      Name
      Google Fonts API
      Expiration
      expires immediately
      Function
      Read user IP address

      Miscellaneous

      Purpose pending investigation

      Usage

      Sharing data

      Sharing of data is pending investigation

      Purpose pending investigation

      Name
      e_event-tracker
      Expiration
      Function
      Name
      explat-experiment--woocommerce_products_task_layout_card_v2
      Expiration
      Function
      Name
      explat-experiment--woocommerce_products_task_layout_stacked_v2
      Expiration
      Function
      Name
      wc_fragments_dd08b059043e142521d93b44a91c4701
      Expiration
      Function
      Name
      explat-experiment--woocommerce_products_task_layout_card_v3
      Expiration
      Function
      Name
      explat-experiment--woocommerce_products_task_layout_stacked_v3
      Expiration
      Function
      Name
      mfnhistory
      Expiration
      Function
      Name
      leadin_third_party_cookies
      Expiration
      Function
      Name
      mfn-builder
      Expiration
      Function
      Name
      wp_lang
      Expiration
      Function
      Name
      wpEmojiSettingsSupports
      Expiration
      Function
      Name
      wf_loginalerted_8dad22aeb2c6f3cdc8e41a0a95387c8fe9e3c89836e58a40c7c763f59e7807ad
      Expiration
      Function
      Name
      wfwaf-authcookie-cc50133670453ba6e6e93d2492e7ce07
      Expiration
      Function
      Name
      _fbp
      Expiration
      Function
      Name
      lastExternalReferrerTime
      Expiration
      Function
      Name
      lastExternalReferrer
      Expiration
      Function
      Name
      _gcl_au
      Expiration
      Function
      Name
      wp-autosave-1
      Expiration
      Function
      Name
      _fbc
      Expiration
      Function
      Name
      wf_loginalerted_f66c69f1f960edac1540fdf8129176b156a70403bd7724eee44ef3bb4597ceab
      Expiration
      Function
      Name
      storeApiNonce
      Expiration
      Function
      Name
      acsb:logs
      Expiration
      Function
      Name
      rs6_library_pagination
      Expiration
      Function
      Name
      sbjs_migrations
      Expiration
      Function
      Name
      sbjs_current_add
      Expiration
      Function
      Name
      sbjs_first_add
      Expiration
      Function
      Name
      sbjs_current
      Expiration
      Function
      Name
      sbjs_first
      Expiration
      Function
      Name
      sbjs_udata
      Expiration
      Function
      Name
      sbjs_session
      Expiration
      Function
      Name
      _lscache_vary
      Expiration
      Function
      Name
      BT_AA_DETECTION
      Expiration
      Function
      Name
      tpinvid
      Expiration
      Function
      Name
      litespeed_docref
      Expiration
      Function
      Name
      scribe_extension_state
      Expiration
      Function
      Name
      _gcl_ls
      Expiration
      Function
      Name
      adobeCleanFontAdded
      Expiration
      Function

      7. Consent

      When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

      7.1 Manage your consent settings

      You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

      8. Enabling/disabling and deleting cookies

      You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

      Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

      9. Your rights with respect to personal data

      You have the following rights with respect to your personal data:

      • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
      • Right of access: You have the right to access your personal data that is known to us.
      • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
      • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
      • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
      • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

      To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

      10. Contact details

      For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

      Heat Care UK part of the gas-elec group
      The Old Bomb Store, Summer Rd, Walsham le Willows, IP31 3AJ
      United Kingdom
      Website: https://heatcare.co.uk
      Email: privacy@ex.comheatcare.co.uk
      Phone number: 0800 041 8614

      This Cookie Policy was synchronised with cookiedatabase.org on May 22, 2023.

      Summer Road,
      Walsham le Willows,
      Bury St Edmunds, Suffolk,
      IP31 3AJ

      0800 041 8614

      customer.services@heatcare.co.uk

      Accreditations

      Disclaimer

      Heat Care UK LTD part of Gas-Elec Safety (UK) Ltd is an Appointed Representative (Financial Services Register No. 809217) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN:539195), and offers finance from its panel of lenders. All finance subject to status and credit checks.Should you wish to make a complaint of a financial nature, please click the following link: https://www.phoenix-fc.co.uk/

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