More Help and Advice

engineer unloading kit from Heat Care UK van

FAQs


Can’t find what you are looking for? We have pulled together a number of the questions that we are frequently asked by our customers. If you cannot find the answer then please contact us on 0800 041 8614.
Woman on phone to engineer about broken boiler

Boiler Fault Codes


Your boiler often helps you to identify the cause of a problem through a fault or error code. We've pulled together some of the most common boiler fault codes to help you work with us to get your boiler back up and running.